Privacy Policy
Effective Date: January 1, 2025
At Terynox, accessible at terynexai.com, we are committed to protecting your personal data and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy applies to all services provided by Terynox and explains our practices in accordance with applicable data protection requirements.
Information We Collect
We collect information that you voluntarily provide when you interact with our website and services:
- Contact details: name, email address, phone number, company name
- Communication content: messages and inquiries submitted via forms
- Technical data: IP address, browser type, operating system, device identifiers
Use of Your Information
The data we collect is used for the following purposes:
- To respond to your inquiries and provide requested services
- To send updates, notifications, and service-related announcements
- To improve and customize our offerings based on usage insights
Cookies and Tracking Technologies
We and our service providers use cookies and similar tracking technologies to enhance the user experience and analyze trends. You can manage your preferences through your browser settings. The categories of cookies include:
- Necessary cookies: enable core functionality
- Preference cookies: remember choices you make
- Analytical cookies: gather information on usage patterns
GDPR Compliance
If you are located in the European Union, the following rights are available to you under the General Data Protection Regulation (GDPR):
- Access: request a copy of the data we hold about you
- Rectification: correct inaccurate or incomplete information
- Erasure: request deletion of your personal data
- Restriction: limit the processing of your information
- Data portability: receive your data in a structured format
- Objection: object to certain types of processing
To exercise any of these rights, please contact us using the details provided below.
Data Sharing and Disclosure
We do not share your personal information with third parties except under the following circumstances:
- With service providers who assist in delivering our services under confidentiality agreements
- When required by law, regulation, or valid legal process
- To protect our rights, privacy, safety, or property
Data Security
We implement industry-standard measures to secure your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, and access controls.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. When data is no longer required, we securely delete or anonymize it.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website with a revised effective date.
Contact Us
If you have any questions or wish to exercise your data protection rights, please reach out to us:
Address: 301 Burnhamthorpe Rd W, Mississauga, ON L5B 3Y3, Canada
Phone: +14168497592
Business ID: 635846169
Alternatively, you may use our contact form to submit inquiries.